About us
Khountou.sn is the Senegalese citizen platform that measures how public administrations respond to the people they serve.
Our mission
Khountou’s mission is to strengthen citizen participation by allowing everyone to report problems in their surroundings and follow their resolution.
Our vision
We aspire to a more transparent, more responsive and more collaborative Senegal, where every citizen plays an active role in improving their living environment.
Our values
The principles that guide each of our actions.
Transparency
We act with clarity and honesty, and publish our methods.
Reactivity
Every report is processed quickly and forwarded to the right administration.
Accessibility
A free service, usable by everyone, everywhere in Senegal and in the diaspora.
Clarity
Simple scores and readable data that anyone can understand.
Trust
Verified information, moderated contributions and a right of reply.
Citizen impact
We aim for concrete results for a better living environment.
An independent platform
Private, independent, neutral platform of public utility. Khountou is not affiliated with the State or any public administration: it receives no instructions from them, and its rankings rely solely on a public methodology and on citizen participation.
Khountou in figures
National data, updated every month.
286
Administrations rated
68/100
National average score
72%
Response rate
4,832
Responses published
Team and partners
- Our teamKhountou is driven by a passionate and committed team of citizens, developers and experts working every day to improve your experience and the impact of the platform.
- PartnersWe work with public institutions, local authorities and civil society organisations to build a strong and effective citizen ecosystem.
- ContactA question, a suggestion or a partnership? Write to us at contact@khountou.sn
Every citizen, an inspector
Report a problem, follow its resolution and help administrations serve you better.