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Response from the administration

Délivrance de documents retardée à HLM

ANSD

ANSD

Khountou score

60/100To improve
  • Response rate

    71%

  • Average processing time

    5.9 days

  • Published responses

    112

  • Reports followed

    136

Response details

Reference
SG-ANSD-2024-0359
Response date
20 June 2024 at 01:17
Answered by
Service des relations usagers
Status
Not relevant
Category
Documents
Location
HLM, Dakar
Follow-up
31 views

Report summary

View the report

Délivrance de documents retardée à HLM. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.

Official response from the administration

Nous vous remercions pour votre signalement.

Après vérification, il fait doublon avec une intervention déjà enregistrée et suivie par nos équipes.

Service des relations usagers – ANSD

Actions taken

No action published yet.

Processing timeline

  1. Report received

    13 June 2024 – 13:17

    Report registered on the Khountou.sn platform

  2. Assigned to: Service des relations usagers

    13 June 2024 – 15:17

    The case was sent to the technical team

  3. Response published

    20 June 2024 – 01:17

    Response published on the platform

Attachments / related documents

No attachment.

Citizen follow-up

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