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Response from the administration

Manuels scolaires non distribués à Thiès Nord

COUD

COUD

Khountou score

53/100To improve
  • Response rate

    57%

  • Average processing time

    7.4 days

  • Published responses

    96

  • Reports followed

    128

Response details

Reference
SG-COUD-2024-0395
Response date
22 October 2024 at 07:54
Answered by
Service des relations usagers
Status
Published
Category
School supplies
Location
Thiès Nord, Thiès
Follow-up
59 views

Report summary

View the report

Manuels scolaires non distribués à Thiès Nord. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.

Official response from the administration

Nous accusons réception de votre signalement et vous remercions pour votre vigilance citoyenne.

Nos équipes sont intervenues sur le site mentionné et ont procédé aux travaux nécessaires.

La situation est désormais rétablie. Nous restons à votre disposition pour toute information complémentaire.

Service des relations usagers – COUD

Actions taken

  • On-site intervention carried out on 22 October 2024
  • Constat sur site par les équipes techniquesCompleted
  • Intervention sur l’ouvrage concernéCompleted
  • Suivi post-interventionIn progress

Processing timeline

  1. Report received

    15 October 2024 – 22:18

    Report registered on the Khountou.sn platform

  2. Assigned to: Service des relations usagers

    16 October 2024 – 00:18

    The case was sent to the technical team

  3. On-site intervention

    22 October 2024 – 01:54

    Team sent on site for assessment and works

  4. Response published

    22 October 2024 – 07:54

    Response published on the platform

Attachments / related documents

  • Rapport d’intervention – SG-COUD-2024-0395.pdf

    1.1 MB

Citizen follow-up

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