Response from the administration
Frais non affichés demandés aux patients à Mbao
Grand-Yoff General Hospital
Khountou score
Response rate
65%
Average processing time
5.8 days
Published responses
97
Reports followed
102
Response details
- Reference
- SG-HGGY-2024-0407
- Response date
- 9 January 2025 at 21:23
- Answered by
- Service des relations usagers
- Status
- Published
- Category
- Unofficial fees
- Location
- Mbao, Pikine
- Follow-up
- 76 views
Report summary
Frais non affichés demandés aux patients à Mbao. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.
Official response from the administration
Nous accusons réception de votre signalement et vous remercions pour votre vigilance citoyenne.
Nos équipes sont intervenues sur le site mentionné et ont procédé aux travaux nécessaires.
La situation est désormais rétablie. Nous restons à votre disposition pour toute information complémentaire.
Service des relations usagers – HGGY
Actions taken
- On-site intervention carried out on 09 January 2025
- Constat sur site par les équipes techniquesCompleted
- Intervention sur l’ouvrage concernéCompleted
- Suivi post-interventionIn progress
Processing timeline
Report received
3 January 2025 – 16:35
Report registered on the Khountou.sn platform
Assigned to: Service des relations usagers
3 January 2025 – 18:35
The case was sent to the technical team
On-site intervention
9 January 2025 – 15:23
Team sent on site for assessment and works
Response published
9 January 2025 – 21:23
Response published on the platform
Attachments / related documents
Citizen follow-up
- 76Views
- 15Found it useful
- 5Comments
- 8Shares