Saturday, 3 October 2026
KHOUNTOU.SNEvery citizen, an inspector

Mauvais accueil des patients à Hamo 5

Detailed report sheet

Ministry of Health

Ministry of Health

Khountou score

78/100Very good
  • Response rate

    81%

  • Average processing time

    3.6 days

  • Published responses

    241

  • Reports followed

    131

Status
Rejected
Priority
Medium
Category
Patient reception
Location
Hamo 5, Guédiawaye
Report date
5 December 2024 – 07:14
Views
72
Followers
7
Resolution time
In progress
Reference
#MSAS-2024-1883
Mauvais accueil des patients à Hamo 5Main photo

Report summary

Mauvais accueil des patients à Hamo 5. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.

Le signalement a été transmis à MSAS via la plateforme Khountou.

Report timeline

  1. Report received

    5 December 2024 – 07:14

  2. On-site inspection by the MSAS team

    5 December 2024 – 10:14

  3. Report closed without action

    7 December 2024 – 07:14

Precise location

Hamo 5, Guédiawaye
Hamo 5, Guédiawaye

View on the map

Observed issues

  • Patients renvoyés sans prise en charge
  • Attente prolongée dans des conditions difficiles
  • Personnel débordé
  • Absence d’affichage des tarifs

Response from the administration (Ministry of Health)

Après vérification, ce signalement ne relève pas de nos compétences. Il a été transmis au service concerné.

View the full response

Corrective actions taken

No corrective action published yet.

Photos / evidence

  • Evidence photo 1
  • Evidence photo 2

Similar reports

  1. 1.
  2. 2.
View all similar reports

Related documents

No related document.

View all documents