Response from the administration
Eau trouble au robinet à Thiès Nord
OFOR
Khountou score
Response rate
74%
Average processing time
4.2 days
Published responses
156
Reports followed
64
Response details
- Reference
- SG-OFOR-2024-0375
- Response date
- 28 October 2024 at 21:57
- Answered by
- Service des relations usagers
- Status
- Published
- Category
- Water quality
- Location
- Thiès Nord, Thiès
- Follow-up
- 52 views
Report summary
Eau trouble au robinet à Thiès Nord. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.
Official response from the administration
Nous accusons réception de votre signalement et vous remercions pour votre vigilance citoyenne.
Nos équipes sont intervenues sur le site mentionné et ont procédé aux travaux nécessaires.
La situation est désormais rétablie. Nous restons à votre disposition pour toute information complémentaire.
Service des relations usagers – OFOR
Actions taken
- On-site intervention carried out on 28 October 2024
- Constat sur site par les équipes techniquesCompleted
- Intervention sur l’ouvrage concernéCompleted
- Suivi post-interventionIn progress
Processing timeline
Report received
18 October 2024 – 14:45
Report registered on the Khountou.sn platform
Assigned to: Service des relations usagers
18 October 2024 – 16:45
The case was sent to the technical team
On-site intervention
28 October 2024 – 15:57
Team sent on site for assessment and works
Response published
28 October 2024 – 21:57
Response published on the platform
Attachments / related documents
Citizen follow-up
- 52Views
- 10Found it useful
- 4Comments
- 5Shares