Response from the administration
Eau trouble au robinet à Richard-Toll
OFORS
Khountou score
Response rate
73%
Average processing time
4.7 days
Published responses
143
Reports followed
71
Response details
- Reference
- SG-OFORS-2025-0001
- Response date
- 29 January 2025 at 07:08
- Answered by
- Service des relations usagers
- Status
- Published
- Category
- Water quality
- Location
- Richard-Toll, Dagana
- Follow-up
- 29 views
Report summary
Eau trouble au robinet à Richard-Toll. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.
Official response from the administration
Nous accusons réception de votre signalement et vous remercions pour votre vigilance citoyenne.
Nos équipes sont intervenues sur le site mentionné et ont procédé aux travaux nécessaires.
La situation est désormais rétablie. Nous restons à votre disposition pour toute information complémentaire.
Service des relations usagers – OFORS
Actions taken
- On-site intervention carried out on 29 January 2025
- Constat sur site par les équipes techniquesCompleted
- Intervention sur l’ouvrage concernéCompleted
- Suivi post-interventionIn progress
Processing timeline
Report received
19 January 2025 – 07:08
Report registered on the Khountou.sn platform
Assigned to: Service des relations usagers
19 January 2025 – 09:08
The case was sent to the technical team
On-site intervention
29 January 2025 – 01:08
Team sent on site for assessment and works
Response published
29 January 2025 – 07:08
Response published on the platform
Attachments / related documents
Citizen follow-up
- 29Views
- 6Found it useful
- 2Comments
- 3Shares