Response from the administration
Facture d’eau anormalement élevée à Rufisque Est
SEN’EAU
Khountou score
Response rate
74%
Average processing time
4.4 days
Published responses
356
Reports followed
150
Response details
- Reference
- SG-SENEAU-2025-0048
- Response date
- 1 March 2025 at 12:00
- Answered by
- Service des relations usagers
- Status
- Not relevant
- Category
- Billing
- Location
- Rufisque Est, Rufisque
- Follow-up
- 56 views
Report summary
Facture d’eau anormalement élevée à Rufisque Est. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.
Official response from the administration
Nous vous remercions pour votre signalement.
Après vérification, il fait doublon avec une intervention déjà enregistrée et suivie par nos équipes.
Service des relations usagers – SENEAU
Actions taken
No action published yet.
Processing timeline
Report received
19 February 2025 – 16:48
Report registered on the Khountou.sn platform
Assigned to: Service des relations usagers
19 February 2025 – 18:48
The case was sent to the technical team
Response published
1 March 2025 – 12:00
Response published on the platform
Attachments / related documents
No attachment.
Citizen follow-up
- 56Views
- 11Found it useful
- 4Comments
- 6Shares