All reports addressed to the administration
Browse the citizen reports addressed to ARTP, with their status, priority and follow-up.
ARTP
Khountou score
58/100To improve
Response rate
66%
Average processing time
5.5 days
Published responses
74
Reports followed
198
Reports received
198
+10 this month
Resolved
81
41% of total
In progress
67
34% of total
Critical
28
14% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Crédit consommé sans utilisation à Pout #ARTP-2025-1862 | Pout, Thiès | 10 February 2025 20:40 | Billing | Resolved | Medium | 23 2 | View report |
Crédit consommé sans utilisation à Mbour #ARTP-2025-1855 | Mbour, Mbour | 08 February 2025 22:25 | Billing | Resolved | Critical | 26 2 | View report |
Pas de réseau mobile à Bargny #ARTP-2025-1848 | Bargny, Rufisque | 07 February 2025 07:10 | Network coverage | In progress | Critical | 44 4 | View report |
Courrier non distribué à Hamo 5 #ARTP-2025-1841 | Hamo 5, Guédiawaye | 05 February 2025 05:56 | Postal service | Pending | High | 64 7 | View report |
Pas de réseau mobile à Medina #ARTP-2025-1834 | Medina, Dakar | 03 February 2025 07:41 | Network coverage | In progress | Medium | 27 3 | View report |
Pas de réseau mobile à Keur Massar #ARTP-2025-1827 | Keur Massar, Pikine | 01 February 2025 15:27 | Network coverage | Pending | Medium | 52 5 | View report |
Reports by status
198Total
- Resolved81 (41%)
- In progress67 (34%)
- Pending46 (23%)
- Rejected4 (2%)
Most reported areas
- 1.Dakar89(45%)
- 2.Pikine43(22%)
- 3.Guédiawaye24(12%)
- 4.Rufisque18(9%)
- 5.Thiès14(7%)
Most followed reports
View all the most followed reports