Dakar City Hall
Full administration profile
Khountou score
Ranked 1st of 5 administrations in the Local government sector
Response rate
68%
Average processing time
5.3 days
Published responses
118
Reports followed
342
- Sector
- Local government
- Head office region
- Dakar
- Status
- Local authority (city)
- Founded
- 1887
Dakar City Hall manages local public services: roads, public lighting, sanitation, markets, civil status and green spaces for the capital’s residents.
1. Performance summary
Reports received
342
+21 this month
Response rate
68%
+2 pts this month
Average time
5.3 days
-0.1 days this month
Published responses
118
+9 this month
Reports by status
- Resolved156 (46%)
- In progress109 (32%)
- Pending70 (21%)
- Rejected7 (2%)
5. Khountou score trend
2. Recent reports
| Report subject | Category | Status | Date | Views | Actions |
|---|---|---|---|---|---|
| Dakar – Yoff : route dégradée depuis 8 mois, des milliers d’usagers en danger | Damaged roads | In progress | 23 May 2025 | 12,400 | |
| Pikine : délais excessifs pour les actes de naissance | Damaged roads | Pending | 22 May 2025 | 3,900 | |
| Ouakam : dépôts sauvages d’ordures près des écoles | Damaged roads | In progress | 22 May 2025 | 2,700 | |
| Dépôts sauvages à Grand-Yoff | Damaged roads | Pending | 10 May 2025 | 3,100 | |
| Nids-de-poule à Sicap Mermoz | Damaged roads | In progress | 09 May 2025 | 2,600 |
3. Responses from the administration
Response to report #VDK-2025-2610
23 May 2025Les travaux sont en cours. Une nouvelle mise à jour sera publiée à leur achèvement.
View the responseResponse to report #VDK-2025-2584
23 May 2025Nos équipes sont intervenues sur place. La situation est désormais rétablie.
View the responseResponse to report #VDK-2025-2558
14 May 2025Nos équipes sont intervenues sur place. La situation est désormais rétablie.
View the response
4. Commitments and corrective actions
6. Practical information
- Address
- Place de l’Indépendance, BP 125, Dakar – Sénégal
- Phone
- +221 33 849 07 07
- Website
- www.villededakar.sn
- Opening hours
- Mon – Fri: 08:00 – 16:30
- Social networks
- Ville de Dakar
7. Areas of operation
Present in 1 region of Senegal
Dakar