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All responses from the administration

Browse every response published by Ministry of Finance to citizen reports, with its status, date and level of follow-up.

Ministry of Finance

Khountou score

59/100To improve

  • Response rate

    58%

  • Average processing time

    6.3 days

  • Published responses

    138

  • Reports followed

    145

Total responses

138

+8 this month

Published responses

94

68% of total

Updates

30

22% of total

Not relevant / rejected

4

3% of total

Reset
Responses published by Ministry of Finance
#Report / subjectReferenceResponse dateAnswered byStatusCategoryFollow-upAction
101Longues files d’attente au centre des impôts de MermozSG-MFB-2024-037205 October 2024Service des relations usagersPendingReception72 View response
102Plateforme de paiement en ligne indisponibleSG-MFB-2024-037102 October 2024Direction généralePublishedOnline services69 View response
103Titre foncier bloqué à Parcelles AssainiesSG-MFB-2024-037029 September 2024Service techniquePublishedLand titles20 View response
104Dossier en attente depuis 6 mois à Grand-YoffSG-MFB-2024-036919 September 2024Service des relations usagersPublishedProcessing delays85 View response
105Longues files d’attente au centre des impôts de MbaoSG-MFB-2024-036814 September 2024Direction généraleUpdatedReception21 View response
106Plateforme de paiement en ligne indisponibleSG-MFB-2024-036711 September 2024Service techniqueUpdatedOnline services25 View response
107Avis d’imposition erroné reçu à ColobaneSG-MFB-2024-036610 September 2024Service des relations usagersPublishedTax notice60 View response
108Longues files d’attente au centre des impôts de MermozSG-MFB-2024-036504 September 2024Direction généralePublishedReception51 View response
109Avis d’imposition erroné reçu à ColobaneSG-MFB-2024-036403 September 2024Service techniquePendingTax notice67 View response
110Plateforme de paiement en ligne indisponibleSG-MFB-2024-036330 August 2024Service des relations usagersPublishedOnline services73 View response

Responses by status

138Total
  • Published responses94 (68%)
  • Updates30 (22%)
  • Pending10 (7%)
  • Not relevant4 (3%)

Responses by category

  • Processing delays50 (36 %)
  • Tax notice31 (23 %)
  • Reception27 (20 %)
  • Online services18 (13 %)
  • Land titles12 (9 %)
View all categories

Response trends

05101520Dec 24Jan 25Feb 25Mar 25Apr 25May 25
  • Published responses
  • Updates
  • Not relevant