Sunday, 4 October 2026
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KHOUNTOU.SNEvery citizen, an inspector
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All responses from the administration

Browse every response published by Ministry of Health to citizen reports, with its status, date and level of follow-up.

Ministry of Health

Ministry of Health

Khountou score

78/100Very good

  • Response rate

    81%

  • Average processing time

    3.6 days

  • Published responses

    241

  • Reports followed

    131

Total responses

241

+11 this month

Published responses

164

68% of total

Updates

53

22% of total

Not relevant / rejected

7

3% of total

Reset
Responses published by Ministry of Health
#Report / subjectReferenceResponse dateAnswered byStatusCategoryFollow-upAction
91Toilettes insalubres au centre de santé de ColobaneSG-MSAS-2025-000203 January 2025Direction des Établissements de SantéPublishedHygiene49 View response
92Rupture de médicaments essentiels à FandèneSG-MSAS-2025-000101 January 2025Cellule CommunicationPublishedMedicine shortage61 View response
93Mauvais accueil des patients à WakhinaneSG-MSAS-2024-042031 December 2024Pharmacie NationalePublishedPatient reception27 View response
94Toilettes insalubres au centre de santé de Sacré-CœurSG-MSAS-2024-041927 December 2024Cellule CommunicationPublishedHygiene58 View response
95Rupture de médicaments essentiels à FandèneSG-MSAS-2024-041824 December 2024Direction des Établissements de SantéUpdatedMedicine shortage18 View response
96Rupture de médicaments essentiels à YoffSG-MSAS-2024-041724 December 2024Direction des Établissements de SantéPublishedMedicine shortage87 View response
97Appareil de radiologie en panne à Parcelles AssainiesSG-MSAS-2024-041619 December 2024Pharmacie NationaleUpdatedEquipment72 View response
98Rupture de médicaments essentiels à YoffSG-MSAS-2024-041518 December 2024Pharmacie NationaleUpdatedMedicine shortage62 View response
99Mauvais accueil des patients à MbaoSG-MSAS-2024-041417 December 2024Cellule CommunicationUpdatedPatient reception24 View response
100Mauvais accueil des patients à Hamo 5SG-MSAS-2024-041314 December 2024Direction des Établissements de SantéPublishedPatient reception60 View response

Responses by status

241Total
  • Published responses164 (68%)
  • Updates53 (22%)
  • Pending17 (7%)
  • Not relevant7 (3%)

Responses by category

  • Medicine shortage64 (27 %)
  • Hygiene47 (20 %)
  • Waiting times44 (18 %)
  • Patient reception34 (14 %)
  • Unofficial fees27 (11 %)
  • Other25 (10 %)
View all categories

Response trends

08152330Dec 24Jan 25Feb 25Mar 25Apr 25May 25
  • Published responses
  • Updates
  • Not relevant