Sunday, 4 October 2026
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All responses from the administration

Browse every response published by Ministry of Health to citizen reports, with its status, date and level of follow-up.

Ministry of Health

Ministry of Health

Khountou score

78/100Very good

  • Response rate

    81%

  • Average processing time

    3.6 days

  • Published responses

    241

  • Reports followed

    131

Total responses

241

+11 this month

Published responses

164

68% of total

Updates

53

22% of total

Not relevant / rejected

7

3% of total

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Responses published by Ministry of Health
#Report / subjectReferenceResponse dateAnswered byStatusCategoryFollow-upAction
61Toilettes insalubres au centre de santé de PlateauSG-MSAS-2025-003223 February 2025Direction des Établissements de SantéPublishedHygiene29 View response
62Rupture de médicaments essentiels à FannSG-MSAS-2025-003120 February 2025Cellule CommunicationPublishedMedicine shortage68 View response
63Attente de plus de 6 heures aux urgences à Sam NotaireSG-MSAS-2025-003019 February 2025Pharmacie NationaleUpdatedWaiting times26 View response
64Attente de plus de 6 heures aux urgences à Pikine NordSG-MSAS-2025-002916 February 2025Cellule CommunicationPublishedWaiting times80 View response
65Frais non affichés demandés aux patients à Thiès EstSG-MSAS-2025-002816 February 2025Direction des Établissements de SantéUpdatedUnofficial fees85 View response
66Rupture de médicaments essentiels à FannSG-MSAS-2025-002714 February 2025Direction des Établissements de SantéPublishedMedicine shortage22 View response
67Rupture de médicaments essentiels à MedinaSG-MSAS-2025-002613 February 2025Pharmacie NationalePendingMedicine shortage83 View response
68Appareil de radiologie en panne à Pikine NordSG-MSAS-2025-002511 February 2025Cellule CommunicationUpdatedEquipment74 View response
69Frais non affichés demandés aux patients à Thiès EstSG-MSAS-2025-002410 February 2025Pharmacie NationalePublishedUnofficial fees84 View response
70Rupture de médicaments essentiels à MedinaSG-MSAS-2025-002308 February 2025Cellule CommunicationUpdatedMedicine shortage87 View response

Responses by status

241Total
  • Published responses164 (68%)
  • Updates53 (22%)
  • Pending17 (7%)
  • Not relevant7 (3%)

Responses by category

  • Medicine shortage64 (27 %)
  • Hygiene47 (20 %)
  • Waiting times44 (18 %)
  • Patient reception34 (14 %)
  • Unofficial fees27 (11 %)
  • Other25 (10 %)
View all categories

Response trends

08152330Dec 24Jan 25Feb 25Mar 25Apr 25May 25
  • Published responses
  • Updates
  • Not relevant