All responses from the administration
Browse every response published by OFOR to citizen reports, with its status, date and level of follow-up.
OFOR
Khountou score
72/100Good
Response rate
74%
Average processing time
4.2 days
Published responses
156
Reports followed
64
Total responses
156
+9 this month
Published responses
106
68% of total
Updates
34
22% of total
Not relevant / rejected
5
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 71 | Pas d’eau au robinet depuis 3 jours à Diourbel | SG-OFOR-2024-0409 | 04 January 2025 | Service des relations usagers | Published | Water cut | 81 | View response |
| 72 | Pas d’eau au robinet depuis 3 jours à Diourbel | SG-OFOR-2024-0408 | 30 December 2024 | Service des relations usagers | Published | Water cut | 74 | View response |
| 73 | Caniveau obstrué à HLM | SG-OFOR-2024-0407 | 30 December 2024 | Direction générale | Updated | Blocked pipe | 39 | View response |
| 74 | Caniveau obstrué à HLM | SG-OFOR-2024-0406 | 30 December 2024 | Direction générale | Published | Blocked pipe | 32 | View response |
| 75 | Débordement d’eaux usées à Saly | SG-OFOR-2024-0405 | 25 December 2024 | Service technique | Published | Sewage overflow | 29 | View response |
| 76 | Débordement d’eaux usées à Saly | SG-OFOR-2024-0404 | 25 December 2024 | Service technique | Published | Sewage overflow | 80 | View response |
| 77 | Caniveau obstrué à HLM | SG-OFOR-2024-0403 | 24 December 2024 | Direction générale | Published | Blocked pipe | 85 | View response |
| 78 | Facture d’eau anormalement élevée à Joal | SG-OFOR-2024-0402 | 18 December 2024 | Service des relations usagers | Published | Billing | 59 | View response |
| 79 | Facture d’eau anormalement élevée à Joal | SG-OFOR-2024-0401 | 18 December 2024 | Service des relations usagers | Updated | Billing | 86 | View response |
| 80 | Débordement d’eaux usées à Saly | SG-OFOR-2024-0400 | 17 December 2024 | Service technique | Updated | Sewage overflow | 58 | View response |
Responses by status
156Total
- Published responses106 (68%)
- Updates34 (22%)
- Pending11 (7%)
- Not relevant5 (3%)
Responses by category
- Water cut47 (30 %)
- Pipe leak32 (21 %)
- Water quality30 (19 %)
- Billing18 (12 %)
- Sewage overflow15 (10 %)
- Other14 (9 %)
Response trends
- Published responses
- Updates
- Not relevant