All responses from the administration
Browse every response published by OFORS to citizen reports, with its status, date and level of follow-up.
OFORS
Khountou score
71/100Good
Response rate
73%
Average processing time
4.7 days
Published responses
143
Reports followed
71
Total responses
143
+9 this month
Published responses
97
68% of total
Updates
32
22% of total
Not relevant / rejected
4
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 91 | Caniveau obstrué à Ross Béthio | SG-OFORS-2024-0384 | 30 October 2024 | Service des relations usagers | Published | Blocked pipe | 41 | View response |
| 92 | Débordement d’eaux usées à Guet Ndar | SG-OFORS-2024-0383 | 29 October 2024 | Service des relations usagers | Published | Sewage overflow | 71 | View response |
| 93 | Facture d’eau anormalement élevée à Guet Ndar | SG-OFORS-2024-0382 | 24 October 2024 | Direction générale | Published | Billing | 83 | View response |
| 94 | Caniveau obstrué à Ross Béthio | SG-OFORS-2024-0381 | 22 October 2024 | Direction générale | Published | Blocked pipe | 62 | View response |
| 95 | Eau trouble au robinet à Richard-Toll | SG-OFORS-2024-0380 | 18 October 2024 | Service technique | Published | Water quality | 53 | View response |
| 96 | Facture d’eau anormalement élevée à Guet Ndar | SG-OFORS-2024-0379 | 17 October 2024 | Service technique | Published | Billing | 43 | View response |
| 97 | Fuite importante sur une conduite à Plateau | SG-OFORS-2024-0378 | 14 October 2024 | Service des relations usagers | Published | Pipe leak | 52 | View response |
| 98 | Eau trouble au robinet à Richard-Toll | SG-OFORS-2024-0377 | 13 October 2024 | Service des relations usagers | Published | Water quality | 76 | View response |
| 99 | Conduite percée à Ndioloffène | SG-OFORS-2024-0376 | 08 October 2024 | Direction générale | Published | Pipe leak | 36 | View response |
| 100 | Fuite importante sur une conduite à Plateau | SG-OFORS-2024-0375 | 08 October 2024 | Direction générale | Published | Pipe leak | 60 | View response |
Responses by status
143Total
- Published responses97 (68%)
- Updates32 (22%)
- Pending10 (7%)
- Not relevant4 (3%)
Responses by category
- Water cut36 (25 %)
- Pipe leak32 (22 %)
- Water quality24 (17 %)
- Billing20 (14 %)
- Blocked pipe17 (12 %)
- Other14 (10 %)
Response trends
- Published responses
- Updates
- Not relevant