All responses from the administration
Browse every response published by OFORS to citizen reports, with its status, date and level of follow-up.
OFORS
Khountou score
71/100Good
Response rate
73%
Average processing time
4.7 days
Published responses
143
Reports followed
71
Total responses
143
+9 this month
Published responses
97
68% of total
Updates
32
22% of total
Not relevant / rejected
4
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 121 | Facture d’eau anormalement élevée à Ross Béthio | SG-OFORS-2024-0354 | 08 August 2024 | Service des relations usagers | Published | Billing | 76 | View response |
| 122 | Fuite importante sur une conduite à Guet Ndar | SG-OFORS-2024-0353 | 07 August 2024 | Service des relations usagers | Published | Pipe leak | 36 | View response |
| 123 | Facture d’eau anormalement élevée à Ross Béthio | SG-OFORS-2024-0352 | 01 August 2024 | Direction générale | Published | Billing | 53 | View response |
| 124 | Conduite percée à Richard-Toll | SG-OFORS-2024-0351 | 28 July 2024 | Direction générale | Published | Pipe leak | 60 | View response |
| 125 | Conduite percée à Richard-Toll | SG-OFORS-2024-0350 | 23 July 2024 | Service technique | Published | Pipe leak | 79 | View response |
| 126 | Pas d’eau au robinet depuis 3 jours à Sor | SG-OFORS-2024-0349 | 19 July 2024 | Service technique | Published | Water cut | 31 | View response |
| 127 | Pas d’eau au robinet depuis 3 jours à Sor | SG-OFORS-2024-0348 | 13 July 2024 | Service des relations usagers | Published | Water cut | 18 | View response |
| 128 | Pas d’eau au robinet depuis 3 jours à Ross Béthio | SG-OFORS-2024-0347 | 13 July 2024 | Service des relations usagers | Published | Water cut | 51 | View response |
| 129 | Débordement d’eaux usées à Balacoss | SG-OFORS-2024-0346 | 08 July 2024 | Direction générale | Published | Sewage overflow | 53 | View response |
| 130 | Pas d’eau au robinet depuis 3 jours à Ross Béthio | SG-OFORS-2024-0345 | 06 July 2024 | Direction générale | Published | Water cut | 78 | View response |
Responses by status
143Total
- Published responses97 (68%)
- Updates32 (22%)
- Pending10 (7%)
- Not relevant4 (3%)
Responses by category
- Water cut36 (25 %)
- Pipe leak32 (22 %)
- Water quality24 (17 %)
- Billing20 (14 %)
- Blocked pipe17 (12 %)
- Other14 (10 %)
Response trends
- Published responses
- Updates
- Not relevant