All responses from the administration
Browse every response published by OFORS to citizen reports, with its status, date and level of follow-up.
OFORS
Khountou score
71/100Good
Response rate
73%
Average processing time
4.7 days
Published responses
143
Reports followed
71
Total responses
143
+9 this month
Published responses
97
68% of total
Updates
32
22% of total
Not relevant / rejected
4
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 31 | Eau trouble au robinet à Richard-Toll | SG-OFORS-2025-0024 | 11 March 2025 | Direction générale | Published | Water quality | 18 | View response |
| 32 | Caniveau obstrué à Ndioloffène | SG-OFORS-2025-0023 | 10 March 2025 | Service des relations usagers | Published | Blocked pipe | 70 | View response |
| 33 | Facture d’eau anormalement élevée à Guet Ndar | SG-OFORS-2025-0022 | 07 March 2025 | Direction générale | Published | Billing | 19 | View response |
| 34 | Facture d’eau anormalement élevée à Guet Ndar | SG-OFORS-2025-0021 | 07 March 2025 | Service technique | Published | Billing | 42 | View response |
| 35 | Caniveau obstrué à Ndioloffène | SG-OFORS-2025-0020 | 05 March 2025 | Service technique | Published | Blocked pipe | 31 | View response |
| 36 | Facture d’eau anormalement élevée à Keur Serigne Louga | SG-OFORS-2025-0019 | 01 March 2025 | Service technique | Published | Billing | 21 | View response |
| 37 | Facture d’eau anormalement élevée à Keur Serigne Louga | SG-OFORS-2025-0018 | 01 March 2025 | Service des relations usagers | Published | Billing | 26 | View response |
| 38 | Facture d’eau anormalement élevée à Guet Ndar | SG-OFORS-2025-0017 | 28 February 2025 | Service des relations usagers | Updated | Billing | 31 | View response |
| 39 | Caniveau obstrué à Ndioloffène | SG-OFORS-2025-0016 | 24 February 2025 | Direction générale | Updated | Blocked pipe | 77 | View response |
| 40 | Caniveau obstrué à Ndioloffène | SG-OFORS-2025-0015 | 23 February 2025 | Service des relations usagers | Published | Blocked pipe | 66 | View response |
Responses by status
143Total
- Published responses97 (68%)
- Updates32 (22%)
- Pending10 (7%)
- Not relevant4 (3%)
Responses by category
- Water cut36 (25 %)
- Pipe leak32 (22 %)
- Water quality24 (17 %)
- Billing20 (14 %)
- Blocked pipe17 (12 %)
- Other14 (10 %)
Response trends
- Published responses
- Updates
- Not relevant