All responses from the administration
Browse every response published by ONAS to citizen reports, with its status, date and level of follow-up.
ONAS
Khountou score
88/100Excellent
Response rate
89%
Average processing time
2.1 days
Published responses
312
Reports followed
276
Total responses
312
+18 this month
Published responses
212
68% of total
Updates
69
22% of total
Not relevant / rejected
9
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 141 | Canal bouché à Mermoz | SG-ONAS-2024-0392 | 26 January 2025 | Service Clientèle | Pending | Blocked pipe | 74 | View response |
| 142 | Caniveau obstrué à Pikine Technopole | SG-ONAS-2024-0391 | 26 January 2025 | Service Technique | Pending | Blocked pipe | 81 | View response |
| 143 | Canal bouché à Wakhinane | SG-ONAS-2024-0390 | 24 January 2025 | Division Exploitation | Published | Blocked pipe | 24 | View response |
| 144 | Débordement d’eaux usées à Mermoz | SG-ONAS-2024-0389 | 23 January 2025 | Service Technique | Updated | Sewage overflow | 21 | View response |
| 145 | Refoulement d’eaux usées à Ouakam | SG-ONAS-2024-0388 | 21 January 2025 | Service Clientèle | Published | Backflow | 82 | View response |
| 146 | Débordement d’eaux usées à Fann | SG-ONAS-2024-0387 | 20 January 2025 | Division Exploitation | Published | Sewage overflow | 19 | View response |
| 147 | Canal bouché à Parcelles Assainies | SG-ONAS-2024-0386 | 19 January 2025 | Service Technique | Published | Blocked pipe | 62 | View response |
| 148 | Mauvaises odeurs près d’un collecteur à Grand-Yoff | SG-ONAS-2024-0385 | 17 January 2025 | Service Clientèle | Published | Bad smells | 20 | View response |
| 149 | Canal bouché à Pikine Technopole | SG-ONAS-2024-0384 | 16 January 2025 | Division Exploitation | Updated | Blocked pipe | 23 | View response |
| 150 | Caniveau obstrué à Hamo 5 | SG-ONAS-2024-0383 | 15 January 2025 | Service Technique | Published | Blocked pipe | 41 | View response |
Responses by status
312Total
- Published responses212 (68%)
- Updates69 (22%)
- Pending22 (7%)
- Not relevant9 (3%)
Responses by category
- Sewage overflow80 (26 %)
- Blocked pipe68 (22 %)
- Flooding53 (17 %)
- Open sewer41 (13 %)
- Bad smells37 (12 %)
- Other33 (11 %)
Response trends
- Published responses
- Updates
- Not relevant