Response from the administration
Facture d’eau anormalement élevée à Sacré-Cœur
SEN’EAU
Khountou score
Response rate
74%
Average processing time
4.4 days
Published responses
356
Reports followed
150
Response details
- Reference
- SG-SENEAU-2024-0353
- Response date
- 13 November 2024 at 06:12
- Answered by
- Service des relations usagers
- Status
- Not relevant
- Category
- Billing
- Location
- Sacré-Cœur, Dakar
- Follow-up
- 67 views
Report summary
Facture d’eau anormalement élevée à Sacré-Cœur. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.
Official response from the administration
Nous vous remercions pour votre signalement.
Après vérification, il fait doublon avec une intervention déjà enregistrée et suivie par nos équipes.
Service des relations usagers – SENEAU
Actions taken
No action published yet.
Processing timeline
Report received
2 November 2024 – 03:48
Report registered on the Khountou.sn platform
Assigned to: Service des relations usagers
2 November 2024 – 05:48
The case was sent to the technical team
Response published
13 November 2024 – 06:12
Response published on the platform
Attachments / related documents
No attachment.
Citizen follow-up
- 67Views
- 13Found it useful
- 5Comments
- 7Shares