All responses from the administration
Browse every response published by SSGPBE to citizen reports, with its status, date and level of follow-up.
SSGPBE
Khountou score
56/100To improve
Response rate
61%
Average processing time
6.6 days
Published responses
76
Reports followed
97
Total responses
76
+5 this month
Published responses
52
68% of total
Updates
17
22% of total
Not relevant / rejected
2
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 11 | Délivrance de documents retardée à Yoff | SG-SSGPBE-2025-0019 | 30 April 2025 | Direction générale | Published | Documents | 23 | View response |
| 12 | Dossier bloqué depuis plusieurs mois à Grand-Yoff | SG-SSGPBE-2025-0018 | 25 April 2025 | Service technique | Not relevant | Processing delays | 35 | View response |
| 13 | Service d’accueil fermé aux heures d’ouverture à Bargny | SG-SSGPBE-2025-0017 | 22 April 2025 | Service des relations usagers | Published | Reception | 72 | View response |
| 14 | Dossier bloqué depuis plusieurs mois à Grand-Yoff | SG-SSGPBE-2025-0016 | 18 April 2025 | Direction générale | Published | Processing delays | 72 | View response |
| 15 | Délivrance de documents retardée à Colobane | SG-SSGPBE-2025-0015 | 06 April 2025 | Service technique | Updated | Documents | 26 | View response |
| 16 | Délivrance de documents retardée à Colobane | SG-SSGPBE-2025-0014 | 04 April 2025 | Service des relations usagers | Published | Documents | 50 | View response |
| 17 | Délivrance de documents retardée à Mbour | SG-SSGPBE-2025-0013 | 30 March 2025 | Direction générale | Updated | Documents | 84 | View response |
| 18 | Service d’accueil fermé aux heures d’ouverture à Mbao | SG-SSGPBE-2025-0012 | 27 March 2025 | Service technique | Published | Reception | 40 | View response |
| 19 | Délivrance de documents retardée à Colobane | SG-SSGPBE-2025-0011 | 23 March 2025 | Service des relations usagers | Published | Documents | 57 | View response |
| 20 | Service d’accueil fermé aux heures d’ouverture à Hamo 5 | SG-SSGPBE-2025-0010 | 18 March 2025 | Direction générale | Published | Reception | 36 | View response |
Responses by status
76Total
- Published responses52 (68%)
- Updates17 (22%)
- Pending5 (7%)
- Not relevant2 (3%)
Responses by category
- Processing delays25 (33 %)
- Reception19 (25 %)
- Documents18 (24 %)
- Transparency14 (18 %)
Response trends
- Published responses
- Updates
- Not relevant