Touba City Hall
Full administration profile
Khountou score
Ranked 4th of 5 administrations in the Local government sector
Response rate
58%
Average processing time
7 days
Published responses
62
Reports followed
108
- Sector
- Local government
- Head office region
- Diourbel
- Status
- Local authority
- Founded
- 1988
Touba City Hall is a public body of the “Local government” sector based in Diourbel. This profile brings together the citizen reports it receives, its published responses, its public commitments and its documents.
1. Performance summary
Reports received
108
+5 this month
Response rate
58%
+2 pts this month
Average time
7 days
-0.1 days this month
Published responses
62
+4 this month
Reports by status
- Resolved40 (37%)
- In progress36 (33%)
- Pending30 (28%)
- Rejected2 (2%)
5. Khountou score trend
2. Recent reports
| Report subject | Category | Status | Date | Views | Actions |
|---|---|---|---|---|---|
| Dépôts sauvages d’ordures à Touba | Waste | Pending | 19 May 2025 | 37 | |
| Nids-de-poule dangereux à Ndoulo | Damaged roads | Pending | 16 May 2025 | 45 | |
| Route dégradée à Grand-Yoff | Damaged roads | Pending | 13 May 2025 | 43 | |
| Nids-de-poule dangereux à Liberté 6 | Damaged roads | In progress | 09 May 2025 | 37 | |
| Éclairage public défaillant à Touba | Street lighting | Rejected | 06 May 2025 | 35 |
3. Responses from the administration
Response to report #MT-2025-2219
17 May 2025Nos équipes sont intervenues sur place. La situation est désormais rétablie.
View the responseResponse to report #MT-2025-2212
13 May 2025Ce signalement fait doublon avec une intervention déjà enregistrée.
View the responseResponse to report #MT-2025-2205
09 May 2025Les travaux sont en cours. Une nouvelle mise à jour sera publiée à leur achèvement.
View the response
4. Commitments and corrective actions
6. Practical information
- Address
- BP 9767, Diourbel – Sénégal
- Phone
- +221 33 861 51 95
- Website
- www.mt.sn
- contact@mt.sn
- Opening hours
- Mon – Fri: 08:00 – 17:00
- Social networks
- Mairie de Touba
7. Areas of operation
Present in 4 regions of Senegal
Diourbel, Dakar, Thiès, Saint-Louis