Saturday, 3 October 2026
KHOUNTOU.SNEvery citizen, an inspector

Ziguinchor Regional Hospital

Full administration profile

Khountou score

49/100Critical

Ranked 5th of 6 administrations in the Health sector

  • Response rate

    48%

  • Average processing time

    9.1 days

  • Published responses

    47

  • Reports followed

    133

Sector
Health
Head office region
Ziguinchor
Status
Public health establishment (EPS)
Founded
1973

Ziguinchor Regional Hospital is a public body of the “Health” sector based in Ziguinchor. This profile brings together the citizen reports it receives, its published responses, its public commitments and its documents.

1. Performance summary

  • Reports received

    133

    +7 this month

  • Response rate

    48%

    +1 pts this month

  • Average time

    9.1 days

    -0.4 days this month

  • Published responses

    47

    +3 this month

Reports by status

  • Resolved40 (30%)
  • In progress44 (33%)
  • Pending46 (35%)
  • Rejected3 (2%)

5. Khountou score trend

0255075100Dec 24Jan 25Feb 25Mar 25Apr 25May 25384243464649

2. Recent reports

Report subjectCategoryStatusDateViewsActions
Toilettes insalubres au centre de santé de Liberté 6HygienePending20 May 202561
Toilettes insalubres au centre de santé de BoucotteHygieneResolved17 May 202550
Mauvais accueil des patients à LyndianePatient receptionResolved14 May 202520
Rupture de médicaments essentiels à KoldaMedicine shortageResolved12 May 202571
Rupture de médicaments essentiels à SikiloMedicine shortagePending09 May 202528
View all reports

3. Responses from the administration

  • Response to report #HRZ-2025-2233

    23 May 2025

    Nos équipes sont intervenues sur place. La situation est désormais rétablie.

    View the response
  • Response to report #HRZ-2025-2226

    23 May 2025

    Les travaux sont en cours. Une nouvelle mise à jour sera publiée à leur achèvement.

    View the response
  • Response to report #HRZ-2025-2219

    22 May 2025

    Ce signalement fait doublon avec une intervention déjà enregistrée.

    View the response
View all responses

4. Commitments and corrective actions

View all commitments

6. Practical information

Address
BP 6368, Ziguinchor – Sénégal
Website
www.hrz.sn
Opening hours
Mon – Fri: 08:00 – 17:00
Social networks
Hôpital Régional de Ziguinchor

7. Areas of operation

Present in 3 regions of Senegal

DakarDiourbelFatickKaffrineKaolackKedougouKoldaLougaMatamSaint LouisSedhiouTambacoundaThiesZiguinchor

Ziguinchor, Dakar, Thiès

8. Documents and reports

  • Note technique : Qualité de service

    DOC • 3.9 MB

  • Rapport annuel d’activités 2025

    PDF • 3.6 MB

  • Plan stratégique HRZ 2025-2029

    PDF • 2.8 MB

View all documents