All reports addressed to the administration
Browse the citizen reports addressed to ANSD, with their status, priority and follow-up.

ANSD
Khountou score
60/100To improve
Response rate
71%
Average processing time
5.9 days
Published responses
112
Reports followed
136
Reports received
136
+7 this month
Resolved
59
43% of total
In progress
47
35% of total
Critical
18
13% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
![]() Dossier bloqué depuis plusieurs mois à Bargny #ANSD-2025-2198 | Bargny, Rufisque | 04 May 2025 09:07 | Processing delays | Pending | Medium | 23 2 | View report |
![]() Absence d’information sur les procédures à Yoff #ANSD-2025-2191 | Yoff, Dakar | 01 May 2025 19:42 | Transparency | Resolved | Low | 18 2 | View report |
![]() Délivrance de documents retardée à Mermoz #ANSD-2025-2184 | Mermoz, Dakar | 29 April 2025 01:17 | Documents | In progress | Medium | 35 3 | View report |
![]() Délivrance de documents retardée à Sam Notaire #ANSD-2025-2177 | Sam Notaire, Guédiawaye | 26 April 2025 15:52 | Documents | In progress | Medium | 28 3 | View report |
![]() Délivrance de documents retardée à Medina #ANSD-2025-2170 | Medina, Dakar | 23 April 2025 18:28 | Documents | Resolved | Critical | 38 4 | View report |
![]() Délivrance de documents retardée à Fandène #ANSD-2025-2163 | Fandène, Thiès | 21 April 2025 06:03 | Documents | Rejected | Medium | 70 7 | View report |
Reports by status
136Total
- Resolved59 (43%)
- In progress47 (35%)
- Pending27 (20%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar61(45%)
- 2.Pikine30(22%)
- 3.Guédiawaye16(12%)
- 4.Rufisque12(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports


