All reports addressed to the administration
Browse the citizen reports addressed to ANSD, with their status, priority and follow-up.
ANSD
Khountou score
60/100To improve
Response rate
71%
Average processing time
5.9 days
Published responses
112
Reports followed
136
Reports received
136
+7 this month
Resolved
59
43% of total
In progress
47
35% of total
Critical
18
13% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Dossier bloqué depuis plusieurs mois à Yoff #ANSD-2025-2156 | Yoff, Dakar | 18 April 2025 12:38 | Processing delays | Resolved | High | 65 7 | View report |
Dossier bloqué depuis plusieurs mois à Plateau #ANSD-2025-2149 | Plateau, Dakar | 15 April 2025 17:14 | Processing delays | In progress | Low | 32 3 | View report |
Dossier bloqué depuis plusieurs mois à Wakhinane #ANSD-2025-2142 | Wakhinane, Guédiawaye | 13 April 2025 02:49 | Processing delays | Resolved | Medium | 67 7 | View report |
Service d’accueil fermé aux heures d’ouverture à Medina #ANSD-2025-2135 | Medina, Dakar | 10 April 2025 04:24 | Reception | Pending | Medium | 41 4 | View report |
Délivrance de documents retardée à Yoff #ANSD-2025-2128 | Yoff, Dakar | 07 April 2025 16:00 | Documents | Resolved | High | 72 8 | View report |
Dossier bloqué depuis plusieurs mois à Medina #ANSD-2025-2121 | Medina, Dakar | 04 April 2025 21:35 | Processing delays | Pending | Low | 47 5 | View report |
Reports by status
136Total
- Resolved59 (43%)
- In progress47 (35%)
- Pending27 (20%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar61(45%)
- 2.Pikine30(22%)
- 3.Guédiawaye16(12%)
- 4.Rufisque12(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports