Sunday, 4 October 2026
KHOUNTOU.SNEvery citizen, an inspector

All responses from the administration

Browse every response published by ARTP to citizen reports, with its status, date and level of follow-up.

ARTP

Khountou score

58/100To improve
  • Response rate

    66%

  • Average processing time

    5.5 days

  • Published responses

    74

  • Reports followed

    198

Total responses

74

+4 this month

Published responses

51

69% of total

Updates

16

22% of total

Not relevant / rejected

2

3% of total

Reset
Responses published by ARTP
#Report / subjectReferenceResponse dateAnswered byStatusCategoryFollow-upAction
21Connexion Internet très lente à Sam NotaireSG-ARTP-2025-000816 April 2025Service des relations usagersUpdatedInternet quality68 View response
22Courrier non distribué à Sacré-CœurSG-ARTP-2025-000713 April 2025Direction généraleUpdatedPostal service80 View response
23Pas de réseau mobile à Pikine TechnopoleSG-ARTP-2025-000611 April 2025Service techniquePublishedNetwork coverage45 View response
24Connexion Internet très lente à BargnySG-ARTP-2025-000510 April 2025Service des relations usagersUpdatedInternet quality59 View response
25Connexion Internet très lente à Parcelles AssainiesSG-ARTP-2025-000408 April 2025Direction généralePublishedInternet quality27 View response
26Courrier non distribué à OuakamSG-ARTP-2025-000307 April 2025Service techniquePublishedPostal service43 View response
27Connexion Internet très lente à BargnySG-ARTP-2025-000205 April 2025Service des relations usagersUpdatedInternet quality52 View response
28Crédit consommé sans utilisation à MedinaSG-ARTP-2025-000130 March 2025Direction généralePublishedBilling78 View response
29Courrier non distribué à Pikine TechnopoleSG-ARTP-2024-042029 March 2025Service techniqueNot relevantPostal service61 View response
30Pas de réseau mobile à Liberté 6SG-ARTP-2024-041926 March 2025Service des relations usagersUpdatedNetwork coverage66 View response

Responses by status

74Total
  • Published responses51 (69%)
  • Updates16 (22%)
  • Pending5 (7%)
  • Not relevant2 (3%)

Responses by category

  • Internet quality23 (31 %)
  • Network coverage22 (30 %)
  • Billing16 (22 %)
  • Postal service13 (18 %)
View all categories

Response trends

05101520Dec 24Jan 25Feb 25Mar 25Apr 25May 25
  • Published responses
  • Updates
  • Not relevant