All responses from the administration
Browse every response published by ARTP to citizen reports, with its status, date and level of follow-up.
ARTP
Khountou score
58/100To improve
Response rate
66%
Average processing time
5.5 days
Published responses
74
Reports followed
198
Total responses
74
+4 this month
Published responses
51
69% of total
Updates
16
22% of total
Not relevant / rejected
2
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 31 | Pas de réseau mobile à Mbao | SG-ARTP-2024-0418 | 22 March 2025 | Direction générale | Published | Network coverage | 49 | View response |
| 32 | Pas de réseau mobile à Colobane | SG-ARTP-2024-0417 | 16 March 2025 | Service technique | Published | Network coverage | 46 | View response |
| 33 | Courrier non distribué à Sangalkam | SG-ARTP-2024-0416 | 13 March 2025 | Service des relations usagers | Updated | Postal service | 19 | View response |
| 34 | Pas de réseau mobile à Diamaguène | SG-ARTP-2024-0415 | 13 March 2025 | Direction générale | Published | Network coverage | 53 | View response |
| 35 | Crédit consommé sans utilisation à Liberté 6 | SG-ARTP-2024-0414 | 10 March 2025 | Service technique | Published | Billing | 78 | View response |
| 36 | Crédit consommé sans utilisation à Mbao | SG-ARTP-2024-0413 | 08 March 2025 | Service des relations usagers | Published | Billing | 73 | View response |
| 37 | Pas de réseau mobile à Keur Massar | SG-ARTP-2024-0412 | 06 March 2025 | Direction générale | Published | Network coverage | 71 | View response |
| 38 | Crédit consommé sans utilisation à Grand-Yoff | SG-ARTP-2024-0411 | 05 March 2025 | Service technique | Published | Billing | 63 | View response |
| 39 | Courrier non distribué à Hamo 5 | SG-ARTP-2024-0410 | 01 March 2025 | Service des relations usagers | Published | Postal service | 77 | View response |
| 40 | Courrier non distribué à Thiaroye | SG-ARTP-2024-0409 | 28 February 2025 | Direction générale | Updated | Postal service | 68 | View response |
Responses by status
74Total
- Published responses51 (69%)
- Updates16 (22%)
- Pending5 (7%)
- Not relevant2 (3%)
Responses by category
- Internet quality23 (31 %)
- Network coverage22 (30 %)
- Billing16 (22 %)
- Postal service13 (18 %)
Response trends
- Published responses
- Updates
- Not relevant

