All reports addressed to the administration
Browse the citizen reports addressed to Ministry of Health, with their status, priority and follow-up.
Ministry of Health
Khountou score
78/100Very good
Response rate
81%
Average processing time
3.6 days
Published responses
241
Reports followed
131
Reports received
131
+7 this month
Resolved
74
56% of total
In progress
39
30% of total
Critical
10
8% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Mauvais accueil des patients à Hamo 5 #MSAS-2024-1883 | Hamo 5, Guédiawaye | 05 December 2024 07:14 | Patient reception | Rejected | Medium | 72 8 | View report |
Frais non affichés demandés aux patients à Ndiarème #MSAS-2024-1876 | Ndiarème, Guédiawaye | 02 December 2024 10:22 | Unofficial fees | Resolved | High | 19 2 | View report |
Rupture de médicaments essentiels à Fann #MSAS-2024-1869 | Fann, Dakar | 29 November 2024 15:30 | Medicine shortage | Pending | Critical | 57 6 | View report |
Attente de plus de 6 heures aux urgences à Fann #MSAS-2024-1862 | Fann, Dakar | 26 November 2024 19:38 | Waiting times | In progress | Medium | 34 3 | View report |
Attente de plus de 6 heures aux urgences à Mbour #MSAS-2024-1855 | Mbour, Mbour | 24 November 2024 09:46 | Waiting times | Pending | Medium | 41 4 | View report |
Attente de plus de 6 heures aux urgences à Diamaguène #MSAS-2024-1848 | Diamaguène, Pikine | 21 November 2024 10:53 | Waiting times | Pending | Low | 19 2 | View report |
Reports by status
131Total
- Resolved74 (57%)
- In progress39 (30%)
- Pending15 (12%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar58(44%)
- 2.Pikine29(22%)
- 3.Guédiawaye16(12%)
- 4.Rufisque12(9%)
- 5.Thiès9(7%)
Most followed reports
View all the most followed reports