All reports addressed to the administration
Browse the citizen reports addressed to Ministry of Health, with their status, priority and follow-up.
Ministry of Health
Khountou score
78/100Very good
Response rate
81%
Average processing time
3.6 days
Published responses
241
Reports followed
131
Reports received
131
+7 this month
Resolved
74
56% of total
In progress
39
30% of total
Critical
10
8% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Mauvais accueil des patients à Sébikotane #MSAS-2025-2135 | Sébikotane, Rufisque | 15 March 2025 15:34 | Patient reception | Resolved | Medium | 65 7 | View report |
Mauvais accueil des patients à Pikine Technopole #MSAS-2025-2128 | Pikine Technopole, Pikine | 12 March 2025 16:42 | Patient reception | In progress | Low | 52 5 | View report |
| Parcelles Assainies, Dakar | 10 March 2025 06:50 | Hygiene | In progress | Medium | 67 7 | View report | |
Attente de plus de 6 heures aux urgences à Khombole #MSAS-2025-2114 | Khombole, Thiès | 07 March 2025 11:57 | Waiting times | Pending | Critical | 67 7 | View report |
Attente de plus de 6 heures aux urgences à Sam Notaire #MSAS-2025-2107 | Sam Notaire, Guédiawaye | 04 March 2025 14:05 | Waiting times | Pending | Low | 20 2 | View report |
Frais non affichés demandés aux patients à Rufisque Est #MSAS-2025-2100 | Rufisque Est, Rufisque | 01 March 2025 21:13 | Unofficial fees | In progress | Medium | 18 2 | View report |
Reports by status
131Total
- Resolved74 (57%)
- In progress39 (30%)
- Pending15 (12%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar58(44%)
- 2.Pikine29(22%)
- 3.Guédiawaye16(12%)
- 4.Rufisque12(9%)
- 5.Thiès9(7%)
Most followed reports
View all the most followed reports