All reports addressed to the administration
Browse the citizen reports addressed to SEN’EAU, with their status, priority and follow-up.
SEN’EAU
Khountou score
62/100To improve
Response rate
74%
Average processing time
4.4 days
Published responses
356
Reports followed
150
Reports received
150
+8 this month
Resolved
69
46% of total
In progress
51
34% of total
Critical
19
13% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Facture d’eau anormalement élevée à Colobane #SENEAU-2025-2163 | Colobane, Dakar | 24 April 2025 04:12 | Billing | Pending | Low | 29 3 | View report |
Facture d’eau anormalement élevée à Sacré-Cœur #SENEAU-2025-2149 | Sacré-Cœur, Dakar | 19 April 2025 03:24 | Billing | Resolved | Medium | 31 3 | View report |
Facture d’eau anormalement élevée à HLM #SENEAU-2025-2135 | HLM, Dakar | 14 April 2025 11:36 | Billing | Resolved | Medium | 67 7 | View report |
 Facture d’eau anormalement élevée à Ouakam #SENEAU-2025-2100 | Ouakam, Dakar | 02 April 2025 06:36 | Billing | Pending | High | 65 7 | View report |
Facture d’eau anormalement élevée à Golf Sud #SENEAU-2025-2058 | Golf Sud, Guédiawaye | 18 March 2025 15:12 | Billing | Resolved | Low | 50 5 | View report |
Facture d’eau anormalement élevée à Sangalkam #SENEAU-2025-2016 | Sangalkam, Rufisque | 04 March 2025 02:48 | Billing | In progress | Critical | 54 6 | View report |
Reports by status
150Total
- Resolved69 (46%)
- In progress51 (34%)
- Pending27 (18%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar68(45%)
- 2.Pikine33(22%)
- 3.Guédiawaye18(12%)
- 4.Rufisque14(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports