All reports addressed to the administration
Browse the citizen reports addressed to SEN’EAU, with their status, priority and follow-up.
SEN’EAU
Khountou score
62/100To improve
Response rate
74%
Average processing time
4.4 days
Published responses
356
Reports followed
150
Reports received
150
+8 this month
Resolved
69
46% of total
In progress
51
34% of total
Critical
19
13% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Pas d’eau au robinet depuis 3 jours à Mbao #SENEAU-2025-2156 | Mbao, Pikine | 21 April 2025 11:48 | Water cut | In progress | Medium | 24 2 | View report |
 Facture d’eau anormalement élevée à Sacré-Cœur #SENEAU-2025-2149 | Sacré-Cœur, Dakar | 19 April 2025 03:24 | Billing | Resolved | Medium | 31 3 | View report |
Débordement d’eaux usées à Ouakam #SENEAU-2025-2142 | Ouakam, Dakar | 16 April 2025 18:00 | Sewage overflow | In progress | Medium | 72 8 | View report |
Facture d’eau anormalement élevée à HLM #SENEAU-2025-2135 | HLM, Dakar | 14 April 2025 11:36 | Billing | Resolved | Medium | 67 7 | View report |
Pas d’eau au robinet depuis 3 jours à HLM #SENEAU-2025-2128 | HLM, Dakar | 11 April 2025 22:12 | Water cut | Pending | Critical | 28 3 | View report |
Coupures d’eau répétées à Ouakam #SENEAU-2025-2121 | Ouakam, Dakar | 09 April 2025 16:48 | Water cut | Pending | Medium | 22 2 | View report |
Reports by status
150Total
- Resolved69 (46%)
- In progress51 (34%)
- Pending27 (18%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar68(45%)
- 2.Pikine33(22%)
- 3.Guédiawaye18(12%)
- 4.Rufisque14(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports