All reports addressed to the administration
Browse the citizen reports addressed to SEN’EAU, with their status, priority and follow-up.
SEN’EAU
Khountou score
62/100To improve
Response rate
74%
Average processing time
4.4 days
Published responses
356
Reports followed
150
Reports received
150
+8 this month
Resolved
69
46% of total
In progress
51
34% of total
Critical
19
13% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Pas d’eau au robinet depuis 3 jours à Golf Sud #SENEAU-2025-1988 | Golf Sud, Guédiawaye | 22 February 2025 06:12 | Water cut | Resolved | Critical | 52 5 | View report |
 Facture d’eau anormalement élevée à Rufisque Est #SENEAU-2025-1981 | Rufisque Est, Rufisque | 19 February 2025 16:48 | Billing | Resolved | Low | 39 4 | View report |
Débordement d’eaux usées à Keur Massar #SENEAU-2025-1974 | Keur Massar, Pikine | 17 February 2025 08:24 | Sewage overflow | Resolved | High | 40 4 | View report |
Canal bouché à Diamniadio #SENEAU-2025-1967 | Diamniadio, Rufisque | 14 February 2025 19:00 | Blocked pipe | Resolved | Medium | 69 7 | View report |
Débordement d’eaux usées à Grand-Yoff #SENEAU-2025-1960 | Grand-Yoff, Dakar | 12 February 2025 07:36 | Sewage overflow | Resolved | Low | 56 6 | View report |
Facture d’eau anormalement élevée à Ouakam #SENEAU-2025-1953 | Ouakam, Dakar | 10 February 2025 02:12 | Billing | Pending | Critical | 44 4 | View report |
Reports by status
150Total
- Resolved69 (46%)
- In progress51 (34%)
- Pending27 (18%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar68(45%)
- 2.Pikine33(22%)
- 3.Guédiawaye18(12%)
- 4.Rufisque14(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports