Response from the administration
Délestage sans préavis à Sacré-Cœur
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Response details
- Reference
- SG-SENELEC-2024-0257
- Response date
- 30 May 2024 at 14:24
- Answered by
- Service Clientèle
- Status
- Not relevant
- Category
- Power cut
- Location
- Sacré-Cœur, Dakar
- Follow-up
- 18 views
Report summary
Délestage sans préavis à Sacré-Cœur. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.
Official response from the administration
Nous vous remercions pour votre signalement.
Après vérification, il fait doublon avec une intervention déjà enregistrée et suivie par nos équipes.
Service Clientèle – SENELEC
Actions taken
No action published yet.
Processing timeline
Report received
22 May 2024 – 09:36
Report registered on the Khountou.sn platform
Assigned to: Service Clientèle
22 May 2024 – 11:36
The case was sent to the technical team
Response published
30 May 2024 – 14:24
Response published on the platform
Attachments / related documents
No attachment.
Citizen follow-up
- 18Views
- 4Found it useful
- 1Comments
- 2Shares