All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Éclairage public défaillant à Thiaroye #SENELEC-2025-2610 | Thiaroye, Pikine | 01 May 2025 20:05 | Power cut | Pending | Medium | 980 9 | View report |
 Branchement en attente depuis 4 mois à Diamniadio #SENELEC-2025-2240 | Diamniadio, Rufisque | 29 April 2025 01:23 | Connection delay | In progress | Low | 71 7 | View report |
Coupures d’électricité répétées à Colobane #SENELEC-2025-2233 | Colobane, Dakar | 26 April 2025 13:42 | Power cut | Resolved | High | 20 2 | View report |
Compteur Woyofal bloqué à Pout #SENELEC-2025-2226 | Pout, Thiès | 24 April 2025 02:00 | Prepaid meter | In progress | Medium | 59 6 | View report |
Câbles électriques à nu à Medina #SENELEC-2025-2219 | Medina, Dakar | 21 April 2025 10:19 | Dangerous installation | Resolved | Low | 49 5 | View report |
Branchement en attente depuis 4 mois à Plateau #SENELEC-2025-2212 | Plateau, Dakar | 18 April 2025 22:37 | Connection delay | Resolved | Low | 38 4 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports