All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Branchement en attente depuis 4 mois à Yoff #SENELEC-2024-1281 | Yoff, Dakar | 11 May 2024 23:50 | Connection delay | Resolved | Medium | 42 4 | View report |
Compteur Woyofal bloqué à Keur Massar #SENELEC-2024-1274 | Keur Massar, Pikine | 09 May 2024 08:09 | Prepaid meter | Pending | Medium | 39 4 | View report |
Coupures d’électricité répétées à Mermoz #SENELEC-2024-1267 | Mermoz, Dakar | 06 May 2024 13:27 | Power cut | Resolved | High | 19 2 | View report |
Rue plongée dans le noir à Hamo 5 #SENELEC-2024-1260 | Hamo 5, Guédiawaye | 04 May 2024 05:46 | Public lighting | Resolved | Medium | 56 6 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports