All responses from the administration
Browse every response published by SENELEC to citizen reports, with its status, date and level of follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Total responses
287
+14 this month
Published responses
195
68% of total
Updates
63
22% of total
Not relevant / rejected
9
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 1 | Branchement en attente depuis 4 mois à Diamniadio | SG-SENELEC-2025-0109 | 08 May 2025 | Direction Distribution | Updated | Connection delay | 86 | View response |
| 2 | Branchement en attente depuis 4 mois à Diamniadio | SG-SENELEC-2025-0108 | 06 May 2025 | Direction Distribution | Updated | Connection delay | 52 | View response |
| 3 | Coupures d’électricité répétées à Colobane | SG-SENELEC-2025-0107 | 05 May 2025 | Service Dépannage | Published | Power cut | 57 | View response |
| 4 | Coupures d’électricité répétées à Colobane | SG-SENELEC-2025-0106 | 04 May 2025 | Service Dépannage | Published | Power cut | 26 | View response |
| 5 | Branchement en attente depuis 4 mois à Diamniadio | SG-SENELEC-2025-0105 | 02 May 2025 | Direction Distribution | Published | Connection delay | 30 | View response |
| 6 | Compteur Woyofal bloqué à Pout | SG-SENELEC-2025-0104 | 02 May 2025 | Service Clientèle | Published | Prepaid meter | 74 | View response |
| 7 | Compteur Woyofal bloqué à Pout | SG-SENELEC-2025-0103 | 02 May 2025 | Service Clientèle | Updated | Prepaid meter | 60 | View response |
| 8 | Câbles électriques à nu à Medina | SG-SENELEC-2025-0102 | 30 April 2025 | Direction Distribution | Published | Dangerous installation | 63 | View response |
| 9 | Coupures d’électricité répétées à Colobane | SG-SENELEC-2025-0101 | 30 April 2025 | Service Dépannage | Published | Power cut | 45 | View response |
| 10 | Câbles électriques à nu à Medina | SG-SENELEC-2025-0100 | 29 April 2025 | Direction Distribution | Updated | Dangerous installation | 51 | View response |
Responses by status
287Total
- Published responses195 (68%)
- Updates63 (22%)
- Pending20 (7%)
- Not relevant9 (3%)
Responses by category
- Power cut73 (25 %)
- Voltage drop63 (22 %)
- Prepaid meter47 (16 %)
- Connection delay40 (14 %)
- Public lighting36 (13 %)
- Other28 (10 %)
Response trends
- Published responses
- Updates
- Not relevant