All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Délestage sans préavis à Pikine Nord #SENELEC-2024-1323 | Pikine Nord, Pikine | 27 May 2024 05:59 | Power cut | Resolved | Medium | 52 5 | View report |
Délestage sans préavis à Wakhinane #SENELEC-2024-1316 | Wakhinane, Guédiawaye | 24 May 2024 13:17 | Power cut | Pending | Low | 69 7 | View report |
Délestage sans préavis à Sacré-Cœur #SENELEC-2024-1309 | Sacré-Cœur, Dakar | 22 May 2024 09:36 | Power cut | Resolved | Medium | 65 7 | View report |
Câbles électriques à nu à Thiès Nord #SENELEC-2024-1302 | Thiès Nord, Thiès | 19 May 2024 13:54 | Dangerous installation | In progress | Low | 65 7 | View report |
Rue plongée dans le noir à Mbao #SENELEC-2024-1295 | Mbao, Pikine | 16 May 2024 23:13 | Public lighting | Resolved | High | 40 4 | View report |
Compteur Woyofal bloqué à Diamniadio #SENELEC-2024-1288 | Diamniadio, Rufisque | 14 May 2024 08:32 | Prepaid meter | Resolved | Medium | 64 7 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports