Response from the administration
Baisse de tension qui endommage les appareils à Sébikotane
SENELEC
Khountou score
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Response details
- Reference
- SG-SENELEC-2024-0270
- Response date
- 20 June 2024 at 07:31
- Answered by
- Service Clientèle
- Status
- Pending
- Category
- Voltage drop
- Location
- Sébikotane, Rufisque
- Follow-up
- 79 views
Report summary
Baisse de tension qui endommage les appareils à Sébikotane. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.
Official response from the administration
Nous accusons réception de votre signalement.
Il a été transmis au service compétent qui procédera à une visite de constat dans les meilleurs délais.
Service Clientèle – SENELEC
Actions taken
No action published yet.
Processing timeline
Report received
11 June 2024 – 17:07
Report registered on the Khountou.sn platform
Assigned to: Service Clientèle
11 June 2024 – 19:07
The case was sent to the technical team
Response published
20 June 2024 – 07:31
Response published on the platform
Attachments / related documents
No attachment.
Citizen follow-up
- 79Views
- 16Found it useful
- 6Comments
- 8Shares