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Response from the administration

Baisse de tension qui endommage les appareils à Fann

SENELEC

SENELEC

Khountou score

82/100Excellent
  • Response rate

    84%

  • Average processing time

    2.8 days

  • Published responses

    287

  • Reports followed

    142

Response details

Reference
SG-SENELEC-2024-0309
Response date
13 August 2024 at 11:35
Answered by
Service Dépannage
Status
Pending
Category
Voltage drop
Location
Fann, Dakar
Follow-up
44 views

Report summary

View the report

Baisse de tension qui endommage les appareils à Fann. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.

Official response from the administration

Nous accusons réception de votre signalement.

Il a été transmis au service compétent qui procédera à une visite de constat dans les meilleurs délais.

Service Dépannage – SENELEC

Actions taken

No action published yet.

Processing timeline

  1. Report received

    10 August 2024 – 01:59

    Report registered on the Khountou.sn platform

  2. Assigned to: Service Dépannage

    10 August 2024 – 03:59

    The case was sent to the technical team

  3. Response published

    13 August 2024 – 11:35

    Response published on the platform

Attachments / related documents

No attachment.

Citizen follow-up

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