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Response from the administration

Baisse de tension qui endommage les appareils à Parcelles Assainies

SENELEC

SENELEC

Khountou score

82/100Excellent
  • Response rate

    84%

  • Average processing time

    2.8 days

  • Published responses

    287

  • Reports followed

    142

Response details

Reference
SG-SENELEC-2024-0315
Response date
21 August 2024 at 05:16
Answered by
Service Dépannage
Status
Not relevant
Category
Voltage drop
Location
Parcelles Assainies, Dakar
Follow-up
85 views

Report summary

View the report

Baisse de tension qui endommage les appareils à Parcelles Assainies. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.

Official response from the administration

Nous vous remercions pour votre signalement.

Après vérification, il fait doublon avec une intervention déjà enregistrée et suivie par nos équipes.

Service Dépannage – SENELEC

Actions taken

No action published yet.

Processing timeline

  1. Report received

    17 August 2024 – 10:04

    Report registered on the Khountou.sn platform

  2. Assigned to: Service Dépannage

    17 August 2024 – 12:04

    The case was sent to the technical team

  3. Response published

    21 August 2024 – 05:16

    Response published on the platform

Attachments / related documents

No attachment.

Citizen follow-up

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