Response from the administration
Baisse de tension qui endommage les appareils à Mbao
SENELEC
Khountou score
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Response details
- Reference
- SG-SENELEC-2024-0358
- Response date
- 19 October 2024 at 11:44
- Answered by
- Service Dépannage
- Status
- Pending
- Category
- Voltage drop
- Location
- Mbao, Pikine
- Follow-up
- 39 views
Report summary
Baisse de tension qui endommage les appareils à Mbao. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.
Official response from the administration
Nous accusons réception de votre signalement.
Il a été transmis au service compétent qui procédera à une visite de constat dans les meilleurs délais.
Service Dépannage – SENELEC
Actions taken
No action published yet.
Processing timeline
Report received
15 October 2024 – 18:56
Report registered on the Khountou.sn platform
Assigned to: Service Dépannage
15 October 2024 – 20:56
The case was sent to the technical team
Response published
19 October 2024 – 11:44
Response published on the platform
Attachments / related documents
No attachment.
Citizen follow-up
- 39Views
- 8Found it useful
- 3Comments
- 4Shares