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Response from the administration

Compteur Woyofal bloqué à Sam Notaire

SENELEC

SENELEC

Khountou score

82/100Excellent
  • Response rate

    84%

  • Average processing time

    2.8 days

  • Published responses

    287

  • Reports followed

    142

Response details

Reference
SG-SENELEC-2024-0398
Response date
14 December 2024 at 04:31
Answered by
Service Clientèle
Status
Pending
Category
Prepaid meter
Location
Sam Notaire, Guédiawaye
Follow-up
86 views

Report summary

View the report

Compteur Woyofal bloqué à Sam Notaire. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.

Official response from the administration

Nous accusons réception de votre signalement.

Il a été transmis au service compétent qui procédera à une visite de constat dans les meilleurs délais.

Service Clientèle – SENELEC

Actions taken

No action published yet.

Processing timeline

  1. Report received

    11 December 2024 – 02:07

    Report registered on the Khountou.sn platform

  2. Assigned to: Service Clientèle

    11 December 2024 – 04:07

    The case was sent to the technical team

  3. Response published

    14 December 2024 – 04:31

    Response published on the platform

Attachments / related documents

No attachment.

Citizen follow-up

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