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Response from the administration

Baisse de tension qui endommage les appareils à Pikine Nord

SENELEC

SENELEC

Khountou score

82/100Excellent
  • Response rate

    84%

  • Average processing time

    2.8 days

  • Published responses

    287

  • Reports followed

    142

Response details

Reference
SG-SENELEC-2025-0034
Response date
26 February 2025 at 15:21
Answered by
Service Dépannage
Status
Pending
Category
Voltage drop
Location
Pikine Nord, Pikine
Follow-up
68 views

Report summary

View the report

Baisse de tension qui endommage les appareils à Pikine Nord. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.

Official response from the administration

Nous accusons réception de votre signalement.

Il a été transmis au service compétent qui procédera à une visite de constat dans les meilleurs délais.

Service Dépannage – SENELEC

Actions taken

No action published yet.

Processing timeline

  1. Report received

    18 February 2025 – 17:45

    Report registered on the Khountou.sn platform

  2. Assigned to: Service Dépannage

    18 February 2025 – 19:45

    The case was sent to the technical team

  3. Response published

    26 February 2025 – 15:21

    Response published on the platform

Attachments / related documents

No attachment.

Citizen follow-up

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