Response from the administration
Délestage sans préavis à Sacré-Cœur
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Response details
- Reference
- SG-SENELEC-2025-0040
- Response date
- 4 March 2025 at 00:08
- Answered by
- Service Clientèle
- Status
- Pending
- Category
- Power cut
- Location
- Sacré-Cœur, Dakar
- Follow-up
- 79 views
Report summary
Délestage sans préavis à Sacré-Cœur. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.
Official response from the administration
Nous accusons réception de votre signalement.
Il a été transmis au service compétent qui procédera à une visite de constat dans les meilleurs délais.
Service Clientèle – SENELEC
Actions taken
No action published yet.
Processing timeline
Report received
24 February 2025 – 00:08
Report registered on the Khountou.sn platform
Assigned to: Service Clientèle
24 February 2025 – 02:08
The case was sent to the technical team
Response published
4 March 2025 – 00:08
Response published on the platform
Attachments / related documents
No attachment.
Citizen follow-up
- 79Views
- 16Found it useful
- 6Comments
- 8Shares