All responses from the administration
Browse every response published by CCIES to citizen reports, with its status, date and level of follow-up.
CCIES
Khountou score
55/100To improve
Response rate
59%
Average processing time
6.4 days
Published responses
51
Reports followed
154
Total responses
51
+3 this month
Published responses
35
69% of total
Updates
11
22% of total
Not relevant / rejected
1
2% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 31 | Absence d’information sur les procédures à Sangalkam | SG-CCIES-2024-0409 | 16 February 2025 | Direction générale | Published | Transparency | 59 | View response |
| 32 | Service d’accueil fermé aux heures d’ouverture à Wakhinane | SG-CCIES-2024-0408 | 12 February 2025 | Service technique | Updated | Reception | 50 | View response |
| 33 | Délivrance de documents retardée à Mermoz | SG-CCIES-2024-0407 | 08 February 2025 | Service des relations usagers | Published | Documents | 71 | View response |
| 34 | Délivrance de documents retardée à Yoff | SG-CCIES-2024-0406 | 06 February 2025 | Direction générale | Published | Documents | 37 | View response |
| 35 | Dossier bloqué depuis plusieurs mois à Sébikotane | SG-CCIES-2024-0405 | 04 February 2025 | Service technique | Pending | Processing delays | 44 | View response |
| 36 | Service d’accueil fermé aux heures d’ouverture à Colobane | SG-CCIES-2024-0404 | 01 February 2025 | Service des relations usagers | Published | Reception | 89 | View response |
| 37 | Délivrance de documents retardée à Mbao | SG-CCIES-2024-0403 | 28 January 2025 | Direction générale | Published | Documents | 70 | View response |
| 38 | Dossier bloqué depuis plusieurs mois à Pikine Nord | SG-CCIES-2024-0402 | 26 January 2025 | Service technique | Published | Processing delays | 22 | View response |
| 39 | Service d’accueil fermé aux heures d’ouverture à Thiaroye | SG-CCIES-2024-0401 | 22 January 2025 | Service des relations usagers | Updated | Reception | 33 | View response |
| 40 | Délivrance de documents retardée à Fann | SG-CCIES-2024-0400 | 18 January 2025 | Direction générale | Published | Documents | 37 | View response |
Responses by status
51Total
- Published responses35 (69%)
- Updates11 (22%)
- Pending4 (8%)
- Not relevant1 (2%)
Responses by category
- Documents18 (35 %)
- Processing delays15 (29 %)
- Reception13 (26 %)
- Transparency5 (10 %)
Response trends
- Published responses
- Updates
- Not relevant