All responses from the administration
Browse every response published by CCIES to citizen reports, with its status, date and level of follow-up.
CCIES
Khountou score
55/100To improve
Response rate
59%
Average processing time
6.4 days
Published responses
51
Reports followed
154
Total responses
51
+3 this month
Published responses
35
69% of total
Updates
11
22% of total
Not relevant / rejected
1
2% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 21 | Délivrance de documents retardée à Parcelles Assainies | SG-CCIES-2024-0419 | 15 March 2025 | Service des relations usagers | Updated | Documents | 79 | View response |
| 22 | Service d’accueil fermé aux heures d’ouverture à Mermoz | SG-CCIES-2024-0418 | 13 March 2025 | Direction générale | Published | Reception | 18 | View response |
| 23 | Dossier bloqué depuis plusieurs mois à Golf Sud | SG-CCIES-2024-0417 | 10 March 2025 | Service technique | Published | Processing delays | 32 | View response |
| 24 | Délivrance de documents retardée à Ndiarème | SG-CCIES-2024-0416 | 06 March 2025 | Service des relations usagers | Published | Documents | 25 | View response |
| 25 | Service d’accueil fermé aux heures d’ouverture à Mbao | SG-CCIES-2024-0415 | 05 March 2025 | Direction générale | Updated | Reception | 65 | View response |
| 26 | Dossier bloqué depuis plusieurs mois à Thiaroye | SG-CCIES-2024-0414 | 02 March 2025 | Service technique | Published | Processing delays | 21 | View response |
| 27 | Délivrance de documents retardée à Ouakam | SG-CCIES-2024-0413 | 01 March 2025 | Service des relations usagers | Updated | Documents | 52 | View response |
| 28 | Service d’accueil fermé aux heures d’ouverture à Ouakam | SG-CCIES-2024-0412 | 26 February 2025 | Direction générale | Pending | Reception | 57 | View response |
| 29 | Absence d’information sur les procédures à Nguékokh | SG-CCIES-2024-0411 | 24 February 2025 | Service technique | Published | Transparency | 72 | View response |
| 30 | Dossier bloqué depuis plusieurs mois à Hamo 5 | SG-CCIES-2024-0410 | 20 February 2025 | Service des relations usagers | Updated | Processing delays | 43 | View response |
Responses by status
51Total
- Published responses35 (69%)
- Updates11 (22%)
- Pending4 (8%)
- Not relevant1 (2%)
Responses by category
- Documents18 (35 %)
- Processing delays15 (29 %)
- Reception13 (26 %)
- Transparency5 (10 %)
Response trends
- Published responses
- Updates
- Not relevant

