Sunday, 4 October 2026
KHOUNTOU.SNEvery citizen, an inspector

All responses from the administration

Browse every response published by CCIES to citizen reports, with its status, date and level of follow-up.

CCIES

Khountou score

55/100To improve
  • Response rate

    59%

  • Average processing time

    6.4 days

  • Published responses

    51

  • Reports followed

    154

Total responses

51

+3 this month

Published responses

35

69% of total

Updates

11

22% of total

Not relevant / rejected

1

2% of total

Reset
Responses published by CCIES
#Report / subjectReferenceResponse dateAnswered byStatusCategoryFollow-upAction
41Délivrance de documents retardée à Rufisque EstSG-CCIES-2024-039914 January 2025Service techniquePublishedDocuments47 View response
42Service d’accueil fermé aux heures d’ouverture à Sam NotaireSG-CCIES-2024-039811 January 2025Service des relations usagersUpdatedReception60 View response
43Délivrance de documents retardée à Thiès NordSG-CCIES-2024-039709 January 2025Direction généralePublishedDocuments25 View response
44Délivrance de documents retardée à Parcelles AssainiesSG-CCIES-2024-039607 January 2025Service techniqueUpdatedDocuments52 View response
45Dossier bloqué depuis plusieurs mois à YoffSG-CCIES-2024-039505 January 2025Service des relations usagersPublishedProcessing delays35 View response
46Dossier bloqué depuis plusieurs mois à Keur MassarSG-CCIES-2024-039430 December 2024Direction généralePublishedProcessing delays66 View response
47Dossier bloqué depuis plusieurs mois à ColobaneSG-CCIES-2024-039330 December 2024Service techniquePublishedProcessing delays64 View response
48Service d’accueil fermé aux heures d’ouverture à Grand-YoffSG-CCIES-2024-039226 December 2024Service des relations usagersPublishedReception79 View response
49Absence d’information sur les procédures à HLMSG-CCIES-2024-039124 December 2024Direction généralePublishedTransparency23 View response
50Service d’accueil fermé aux heures d’ouverture à ColobaneSG-CCIES-2024-039021 December 2024Service techniquePendingReception46 View response

Responses by status

51Total
  • Published responses35 (69%)
  • Updates11 (22%)
  • Pending4 (8%)
  • Not relevant1 (2%)

Responses by category

  • Documents18 (35 %)
  • Processing delays15 (29 %)
  • Reception13 (26 %)
  • Transparency5 (10 %)
View all categories

Response trends

035810Dec 24Jan 25Feb 25Mar 25Apr 25May 25
  • Published responses
  • Updates
  • Not relevant