Hôpital Principal de Dakar
Full administration profile
Khountou score
Ranked 4th of 6 administrations in the Health sector
Response rate
62%
Average processing time
6.1 days
Published responses
88
Reports followed
276
- Sector
- Health
- Head office region
- Dakar
- Status
- Public health establishment (EPS)
- Founded
- 1980
Hôpital Principal de Dakar is a public body of the “Health” sector based in Dakar. This profile brings together the citizen reports it receives, its published responses, its public commitments and its documents.
1. Performance summary
Reports received
276
+14 this month
Response rate
62%
+1 pts this month
Average time
6.1 days
-0.2 days this month
Published responses
88
+5 this month
Reports by status
- Resolved108 (39%)
- In progress92 (33%)
- Pending70 (25%)
- Rejected6 (2%)
5. Khountou score trend
2. Recent reports
| Report subject | Category | Status | Date | Views | Actions |
|---|---|---|---|---|---|
| Rupture de médicaments essentiels à Diamaguène | Medicine shortage | Resolved | 21 May 2025 | 63 | |
| Mauvais accueil des patients à HLM | Patient reception | In progress | 20 May 2025 | 67 | |
| Attente de plus de 6 heures aux urgences à Pikine Nord | Waiting times | Resolved | 19 May 2025 | 44 | |
| Attente de plus de 6 heures aux urgences à Pout | Waiting times | In progress | 18 May 2025 | 53 | |
| Mauvais accueil des patients à Pikine Technopole | Patient reception | Pending | 16 May 2025 | 58 |
3. Responses from the administration
Response to report #HPD-2025-2240
23 May 2025Le signalement a été transmis au service compétent pour une visite de constat.
View the responseResponse to report #HPD-2025-2233
23 May 2025Les travaux sont en cours. Une nouvelle mise à jour sera publiée à leur achèvement.
View the responseResponse to report #HPD-2025-2226
23 May 2025Nos équipes sont intervenues sur place. La situation est désormais rétablie.
View the response
4. Commitments and corrective actions
6. Practical information
- Address
- BP 6954, Dakar – Sénégal
- Phone
- +221 33 843 50 98
- Website
- www.hpd.sn
- contact@hpd.sn
- Opening hours
- Mon – Fri: 08:00 – 17:00
- Social networks
- Hôpital Principal de Dakar
7. Areas of operation
Present in 5 regions of Senegal
Dakar, Thiès, Saint-Louis, Diourbel, Kaolack