All reports addressed to the administration
Browse the citizen reports addressed to SEN’EAU, with their status, priority and follow-up.
SEN’EAU
Khountou score
62/100To improve
Response rate
74%
Average processing time
4.4 days
Published responses
356
Reports followed
150
Reports received
150
+8 this month
Resolved
69
46% of total
In progress
51
34% of total
Critical
19
13% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Eau trouble au robinet à Pikine Nord #SENEAU-2025-1862 | Pikine Nord, Pikine | 09 January 2025 06:00 | Water quality | Rejected | Low | 56 6 | View report |
 Coupures d’eau répétées à Thiaroye #SENEAU-2025-1855 | Thiaroye, Pikine | 07 January 2025 05:36 | Water cut | Resolved | Low | 32 3 | View report |
Facture d’eau anormalement élevée à Nguékokh #SENEAU-2025-1848 | Nguékokh, Mbour | 04 January 2025 13:12 | Billing | In progress | Low | 42 4 | View report |
Eau trouble au robinet à Pout #SENEAU-2025-1841 | Pout, Thiès | 01 January 2025 22:48 | Water quality | Resolved | Medium | 22 2 | View report |
Conduite percée à Sébikotane #SENEAU-2024-1834 | Sébikotane, Rufisque | 30 December 2024 17:24 | Pipe leak | Resolved | High | 56 6 | View report |
Fuite importante sur une conduite à HLM #SENEAU-2024-1827 | HLM, Dakar | 28 December 2024 02:00 | Pipe leak | In progress | Low | 34 3 | View report |
Reports by status
150Total
- Resolved69 (46%)
- In progress51 (34%)
- Pending27 (18%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar68(45%)
- 2.Pikine33(22%)
- 3.Guédiawaye18(12%)
- 4.Rufisque14(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports