All reports addressed to the administration
Browse the citizen reports addressed to SEN’EAU, with their status, priority and follow-up.

SEN’EAU
Khountou score
62/100To improve
Response rate
74%
Average processing time
4.4 days
Published responses
356
Reports followed
150
Reports received
150
+8 this month
Resolved
69
46% of total
In progress
51
34% of total
Critical
19
13% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
![]() Coupures d’eau répétées à Ndiarème #SENEAU-2024-1820 | Ndiarème, Guédiawaye | 26 December 2024 00:36 | Water cut | Resolved | Low | 25 2 | View report |
![]() Caniveau obstrué à Sébikotane #SENEAU-2024-1813 | Sébikotane, Rufisque | 23 December 2024 08:12 | Blocked pipe | In progress | Low | 26 2 | View report |
![]() Débordement d’eaux usées à Colobane #SENEAU-2024-1806 | Colobane, Dakar | 21 December 2024 00:48 | Sewage overflow | Resolved | High | 35 3 | View report |
![]() Facture d’eau anormalement élevée à Thiaroye #SENEAU-2024-1799 | Thiaroye, Pikine | 18 December 2024 15:24 | Billing | In progress | Critical | 28 3 | View report |
![]() Eau trouble au robinet à Pout #SENEAU-2024-1792 | Pout, Thiès | 15 December 2024 23:00 | Water quality | Resolved | Medium | 30 3 | View report |
![]() Conduite percée à Medina #SENEAU-2024-1785 | Medina, Dakar | 13 December 2024 21:36 | Pipe leak | Resolved | High | 28 3 | View report |
Reports by status
150Total
- Resolved69 (46%)
- In progress51 (34%)
- Pending27 (18%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar68(45%)
- 2.Pikine33(22%)
- 3.Guédiawaye18(12%)
- 4.Rufisque14(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports



