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All commitments of the administration

Browse all the administration's public commitments, their deadlines, progress and follow-up.

SENELEC

SENELEC

Khountou score

82/100Excellent

  • Response rate

    84%

  • Average processing time

    2.8 days

  • Published responses

    287

  • Reports followed

    142

Commitments overview

Published commitments

48

Total commitments made

Kept

21

43.8% of commitments

In progress

18

37.5% of commitments

Partially kept / Not kept

9

18.8% of commitments

Reset
Public commitments of SENELEC
CommitmentRegion / AreaPublication dateDeadlineProgressStatusFollow-upAction
15.Améliorer le traitement des réclamations Woyofal à DakarDakar08 January 202521 August 2025
78%		In progress13View commitment
16.Publier un bilan trimestriel de la qualité de service à DakarDakar30 December 202421 September 2025
32%		In progress51View commitment
17.Réduire la durée moyenne des coupures à DakarDakar21 December 202417 March 2025
62%		Partially kept28View commitment
18.Informer 48 h à l’avance des travaux programmés à ThièsThiès12 December 202430 December 2025
63%		In progress23View commitment
19.Remplacer les transformateurs saturés à DakarDakar03 December 202429 August 2025
42%		In progress30View commitment
20.Accélérer les nouveaux branchements à Saint-LouisSaint-Louis24 November 202419 March 2025
67%		Partially kept33View commitment
21.Sécuriser les installations dangereuses à KaolackKaolack15 November 202419 November 2025
83%		In progress30View commitment

Commitments by status

  • Kept21 (43.8%)
  • In progress18 (37.5%)
  • Partially kept7 (14.6%)
  • Not kept2 (4.2%)

Commitments by region

DakarDiourbelFatickKaffrineKaolackKedougouKoldaLougaMatamSaint LouisSedhiouTambacoundaThiesZiguinchor
  1. 1. Dakar24 (50.0 %)
  2. 2. National9 (18.8 %)
  3. 3. Thiès5 (10.4 %)
  4. 4. Saint-Louis5 (10.4 %)
  5. 5. Other regions5 (10.4 %)
View details by region

Upcoming deadlines

View all deadlines